E-mail: info@solidecking.com
tel-phone:86-21-63803633
Address:Room 103, Jinfeng Building, No. 31 Hengfeng Road, Jing'an District, Shanghai
Mobile phone:13816755915 ©2016 Leshang Technologies Co., Ltd.
The story of the first profile steel sheet order online
At present, the supply of this project (pressed steel plate) has been basically completed,I want to tell the story and make summarize.
The project was in early July,Our front desk got calls from customers,Ask us if we have SD66-720 profilie steel sheet,The front desk said we have,We were also asked if we had a report on fire protection of profile steel sheet,we say yes,Then the client asked us to make an offer.
The front desk asked the customer where he knew our contact information,The customer said that he searched yxb66-720 profile steel sheet on the Internet and saw our content on B2B,they found that our products were more resistant to fire.
After the front desk sends me the inquiry sheet for the profile steel sheet, I see a quantity of 20,000 square meters,The project was not small,I quoted the actual price to the client.On the terms of payment for profile steel sheet,Require 30% deposit on profile steel sheet, full settlement before delivery (profile steel sheet).
steel deck quotation sent to the customer, customer QQ came, nothing more than a series of bargaining,I told front desk,this is the actual price.The only concession we can make is a deposit of as little as 20% on the profile steel sheet,The front desk replied to the
client as I said, and the client asked for my phone number.
The client calls, still haggling,I gave her the same answer as the front desk. She asked for my QQ and hung up the phone.Later, the customer asked the front desk for the fire resistance report and the warranty,The front desk sent her the fire resistance report, didn't sent the warranty.The price of molded profile steel sheet has not changed, and the payment terms have not changed,It just turns into 2,000 square meters, I'll have the front desk contact him,It was said that our price yesterday was based on the quotation of 20,000 square meters.In addition, the materials required for the project are high strength and high zinc,Need to place an order,That would be at least 4,000 square meters,Add 5 yuan per square to the original price.
After the front desk replied to the customer message, I was thinking. The customer asked for our fire report and warranty,It is possible to find other profile steel sheet manufacturers,So the remaining 18,000 square meters may not be available.The contract of 2000 square meters is not signed and 5 yuan per square meter.The customer was a little worried and asked their purchasing manager to talk to me.I hope I can sign off 2000 square meters and not add the price,They said they haven't got the later drawings, they will make them for us after they get them,don't add to the price,I replied that I could not place an order for 2,000 square meters,If you can't sign at all, don't talk about the price.
The past two days have been quiet,the third day the purchasing manager called,The owner agreed to do 4000 square meters first,But let's hope the price doesn't go up,Later, thinking that 4000 square meters can also earn money, I still signed the contract,But I spoke to the purchasing manager,We hope to sign the contract within two days,The deposit will arrive within three days,Otherwise the price of steel will go up and the contract will be meaningless.
The contract was signed in two days,the deposit didn't come in,The front desk asked, the customer said the financial manager is on a business trip.After waiting for 4 days, the advance payment has not been called to me,The price of steel has gone up,I asked the front desk to tell the customer that the original contract was invalid due to the late payment and the recent increase in the price of steel.
The purchasing manager was in a hurry,Call and ask me why can't I wait a few more days,I asked him why he couldn't pay earlier.And he's four or five days past the agreed payment deadline,The most important thing is that the price of steel has gone up,The purchasing manager knew he was wrong and asked me the current price. I said I would ask the factory the current price.
Reply to purchasing manager in 10 minutes,add 5 yuan to the original,payment within two days.
This time the customer has learned his lesson and pay within two days,We ordered the raw materials right away.
Last week, the customer purchasing manager came to see the factory and the processed materials,We met and smoked two cigarettes,The unhappiness ahead evaporated,They are a zhejiang enterprise,to get project very hard in shanghai,I dropped in a project message for him,Let them follow,He said that he would continue to find our factory to supply later.
Conclusions:
1.Profile steel sheet information should be sent every day, the quantity should not be small.
2.The content of molded profile steel sheet very important,It has to be engaging,then customers find you.
3.Selling point!Selling point extension!There must be!This is the customer's last order.
4.Online business, the profit can be low, payment must be good.
5.The customer will respect the seller who has the bottom line,Rules are core principles,Don't worry about losing customers because you're reliable,I believe we will receive more and more orders for profile steel sheets on the Internet.
E-mail: info@solidecking.com
tel-phone:86-21-63803633
Address:Room 103, Jinfeng Building, No. 31 Hengfeng Road, Jing'an District, Shanghai
Mobile phone:13816755915 ©2016 Leshang Technologies Co., Ltd.